Engineering Manager, ChatGPT Premium

About the Team The Growth team at OpenAI is responsible for expanding the reach and impact of our AI products, including ChatGPT and other offerings. We focus on optimizing user acquisition, subscriptions, engagement, and retention, ensuring that millions of users find long-term value in our products. Our work is highly cross-functional, partnering with Product, Data Science, Design, and Marketing to build growth-focused features, optimize conversion funnels, personalize user experiences, and drive business impact. We leverage data, experimentation, and AI-driven insights to create engaging, scalable, and seamless user journeys. In This Role, You Will: - Lead and scale a high-impact engineering team focused on growth-driven initiatives. - Drive user growth and subscriptions by building and optimizing sign-up flows, onboarding experiences, and subscription models. - Improve retention and engagement by developing features that enhance user experience, personalization, and re-engagement strategies. - Run data-driven experiments (A/B tests, pricing models, referral programs, churn prevention tactics) to optimize key growth metrics. - Collaborate cross-functionally with Product, Marketing, Design, and Data Science to align on growth strategies and initiatives. - Leverage AI-powered insights to create dynamic, personalized experiences that increase user conversion and lifetime value. - Ensure scalability and performance while implementing growth-focused engineering solutions. You Might Thrive in This Role If You: - Have 5+ years of engineering management experience, - .Have strong technical expertise in backend, frontend, or full-stack development, with experience building growth-oriented features. - Have a track record of driving growth through experimentation, optimization, and data-driven decision-making. - Are experienced in subscription models, user acquisition, retention tactics, and monetization strategies. - Are comfortable working with A/B testing, funnel analysis, user segmentation, and personalization techniques. - Have experience using analytics tools (SQL, Amplitude, Looker, or similar) to guide product decisions. - Are passionate about AI and excited to work on bringing cutting-edge AI technologies to millions of users. This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.