How to Cancel LiveCareer and Stop the Recurring Charges

To cancel a LiveCareer subscription, log in at livecareer.com, open Account Settings → Subscription (or Billing), and click Cancel Subscription. Complete every confirmation screen — LiveCareer shows retention offers before the cancellation is final — and save the confirmation email. If you can't access the account, contact LiveCareer support in writing with the email address you signed up with.

That's the quick answer. The rest of this guide covers what trips people up: why the charges keep coming, how to confirm the cancellation actually stuck, and how to recover money for months you never used.

Why LiveCareer Keeps Charging You $23.95

LiveCareer is operated by Bold LLC, the same company that runs Zety and MyPerfectResume. The billing model is identical across the three brands: a small trial fee — typically $1.85 to $2.95 — buys 14 days of access, then auto-converts to a recurring charge of $23.95 to $29.95 every 4 weeks until you cancel.

Two details in that sentence cost people real money:

• "Every 4 weeks" is not "monthly." A year has 52 weeks, so the subscription bills 13 times a year instead of 12 — roughly $311 to $389 annually if left running.
• The charges continue whether or not you use the account. As of July 2026, Bold LLC's Better Business Bureau profile shows around 250 complaints closed in the last three years, and unexpected billing is the dominant theme.

From my experience coaching job seekers, the typical story is: you needed a resume for one application, paid $2.95 to download it, and only noticed the recurring charge two or three cycles later. That's the design, not an accident. Our guide to resume builder trial traps breaks down the full pattern.

Step-by-Step: How to Cancel LiveCareer

Step 1: Log In to Your LiveCareer Account

Use the email address on the account. If you're not sure which email you used, search your inbox for receipts from "LiveCareer" or "Bold" — the receipt shows the account email and the amount being charged.

Step 2: Open Account Settings → Subscription

From your account or profile menu, find the Subscription or Billing section. It shows your current plan, the next billing date, and the cancel option. Note the next billing date — you'll want it in Step 4.

Step 3: Click Cancel Subscription and Decline Every Retention Offer

One click is rarely enough. Expect discount offers, pause options, or "are you sure?" screens before the cancellation goes through. Decline each one and continue until the screen states plainly that your subscription is cancelled.

Step 4: Save the Confirmation Email

A real cancellation produces a confirmation email. If it hasn't arrived within an hour, treat the cancellation as failed and contact support. Keep the email — if a charge lands after your cancellation date, it's your evidence for a dispute.

Step 5: If the Account Route Fails, Cancel in Writing

Use the Contact Us link on LiveCareer's site and request cancellation in writing, including your account email and the date. Written requests create the paper trail that makes refunds and card disputes much easier.

How to Get a Refund from LiveCareer

If you've paid for months you didn't use, escalate in this order:

1. Ask support in writing. Request a refund for the unused billing periods and list the exact charge dates and amounts from your statement.
2. File a BBB complaint. File directly on Bold LLC's BBB profile — use the "File a Complaint" button, not just the reviews. Complaints receive formal responses, and the records show refunds do get issued when requests are documented and escalated.
3. Dispute with your card issuer. If support says no and the trial enrollment wasn't clearly disclosed to you, dispute the charges with your bank. The FTC's guide to getting your money back walks through the process.

Be realistic: the most recent charge is a reasonable refund target, and one to three billing cycles is a typical outcome when a documented request succeeds. Recovering a full year of charges happens, but usually only after escalation, and it isn't guaranteed.

After You Cancel: Watch the Next Two Statements

Because LiveCareer bills on a 4-week cycle, a final charge can post if you cancelled near a billing date. Check your card statement at the next cycle and again 4 weeks later. A charge that arrives after a confirmed cancellation is exactly what your confirmation email is for — dispute it.

Is LiveCareer Free?

LiveCareer is free to build a resume, but not to download one — exporting a formatted file requires the paid trial that auto-renews. You can type your work history into the builder at no cost, but the usable download sits behind the paywall — that's the moment the $1.85–$2.95 trial is offered, and the trial is what becomes the recurring subscription. If you only needed a single PDF, a 14-day trial that auto-renews at $23.95+ every 4 weeks is the wrong product for the job.

If You Still Need a Resume Tool

Cancelling LiveCareer doesn't have to mean rebuilding your resume from scratch somewhere worse. Full disclosure: Jobsolv is our product, so weigh this section accordingly. We built the pricing to be the opposite of the trial-trap model:

• Get a genuinely free ATS resume score — no credit card, plus 3 AI-tailored resumes per month on the free tier.
• Need everything for one intense week? The $9.99 Sprint Pass is a one-time payment for 7 days of full access. It expires on its own — nothing to cancel.
• Paid plans ($7.99/week, $24.99/month, or $49.99 per 3 months) state the renewal price up front on the pricing page, cancel in one click, and include a 7-day money-back guarantee.

For other options, see our actually free resume builders roundup — or if you're untangling a different Bold brand, the guides for Zety, MyPerfectResume, and Resume Now.

Key Takeaways

• Cancel LiveCareer from Account Settings → Subscription → Cancel Subscription, declining every retention offer until the cancellation is explicit.
• No confirmation email within an hour means the cancellation likely failed — follow up with support in writing.
• LiveCareer is a Bold LLC brand billing every 4 weeks: 13 charges a year at $23.95–$29.95, roughly $311–$389 annually if forgotten.
• Refund path: written support request → BBB complaint → card dispute, in that order.
• Watch your next two statements — a trailing charge can post if you cancelled close to a billing date.

FAQ

How do I cancel my LiveCareer subscription immediately?

Log in at livecareer.com, open Account Settings → Subscription, and click Cancel Subscription, completing all confirmation screens. This stops future charges; the current billing period usually isn't refunded automatically, so request that separately.

Can I cancel LiveCareer without logging in?

Yes — contact LiveCareer support through the Contact Us link on their site, include the email address on the account, and request cancellation in writing. Do it before the next billing date and keep a copy of the request.

Why is LiveCareer charging me $23.95 every month?

It's actually every 4 weeks, which is why the charge dates drift earlier each month. A trial you took (often $1.85–$2.95) auto-converted into a recurring subscription. Cancel in your account settings, then request a refund in writing if the enrollment wasn't clear.

Who owns LiveCareer?

LiveCareer is operated by Bold LLC, which also runs Zety and MyPerfectResume. The brands share the same trial-to-subscription billing model, so the cancellation and refund steps are nearly identical across all three.

Is there a resume builder without a recurring subscription?

Yes. Jobsolv's $9.99 Sprint Pass is one-time — 7 days of full access that expires on its own with nothing to cancel. There's also a free tier with an ATS resume score and 3 AI-tailored resumes per month, no card required.