How to Cancel MyPerfectResume Before It Charges You Again
To cancel MyPerfectResume, log in to your account, open Account Settings, go to the Subscription section, and click Cancel Subscription — then save the confirmation email. If you can't access the account, contact MyPerfectResume support through the Contact Us page on their site and request cancellation in writing.
Below is the full walkthrough, including how the billing actually works (it's more expensive than it looks), how to get a refund if you've already been charged, and what to check after you cancel so a trailing charge doesn't slip through.
"MyPerfectResume Charged Me" — Here's What Happened
If you're staring at an unexpected $23.95 or $29.95 charge, you're not alone — this is one of the most common billing complaints in the resume tool space. Here's the model:
MyPerfectResume is operated by Bold LLC, the same company behind Zety and LiveCareer. The standard flow: you paid a small trial fee (typically $1.85–$2.95) to download your resume, and when the short trial ended, your card was automatically enrolled in a recurring plan at $23.95–$29.95 every 4 weeks.
The 4-week detail matters. A year has 52 weeks, so that's 13 charges annually — roughly $311 to $389 per year — versus the 12 you'd expect from a monthly subscription. In one Better Business Bureau complaint from June 2026, a customer documented $311.35 in charges over 13 months for an account they'd stopped using after the first week: exactly 13 charges at $23.95.
As of July 2026, Bold LLC's BBB profile shows about 250 complaints closed in the last three years, with surprise recurring charges as the dominant pattern. I've seen this play out with job seekers I coach: the charge isn't fraud — it's in the fine print — but the model is built on you not noticing. I break down the whole pattern in my guide to resume builder trial traps.
Step-by-Step: How to Cancel MyPerfectResume
Step 1: Find the Account Email
Search your inbox for receipts from MyPerfectResume or Bold. The receipt shows which email address the subscription lives under — important if you have multiple emails or don't remember signing up. Use the password reset flow if you can't log in.
Step 2: Go to Account Settings → Subscription
Log in, open your account menu, and find the Subscription or Billing section. You'll see your plan, the next billing date, and the cancellation option.
Step 3: Click Cancel and Complete Every Screen
Expect retention offers — discounted rates, pause options, "are you sure" screens. Cancellation is only complete when you reach an explicit confirmation that the subscription is cancelled. Stopping at a discount-offer screen is the most common reason people believe they cancelled but keep getting charged.
Step 4: Save the Confirmation Email
No confirmation email within an hour means the cancellation likely didn't register. That email is your evidence for any dispute, so don't delete it.
Step 5: No Account Access? Cancel in Writing
Use the Contact Us page on MyPerfectResume's site. Include your account email, state "cancel my subscription effective immediately," and request written confirmation. A written trail beats a phone call if you need to dispute charges later.
How to Get a MyPerfectResume Refund
Work through these in order:
- Written refund request to support. List each charge date and amount from your statement and ask for a refund of unused billing periods. Be factual and persistent. BBB complaint records show Bold LLC does issue refunds, especially for documented, escalated requests.
- BBB complaint. Filing on Bold LLC's BBB profile triggers a formal response process that tends to move faster than support queues.
- Card dispute. If support declines and you believe the auto-enrollment was unclear at checkout, dispute with your card issuer. The FTC explains the process in its guide to getting your money back.
Realistic expectations: the most recent charge is a reasonable ask; refunds of many months happen but usually require the BBB or dispute route.
After Cancelling: Watch for One More Charge
Because billing runs every 4 weeks, a final charge can post if you cancelled close to a cycle date. Check your statement 4 and 8 weeks after cancelling. With your confirmation email in hand, a post-cancellation charge is straightforward to reverse.
Is MyPerfectResume Free?
No. The free account only exports plain text (.txt). The formatted, recruiter-ready PDF is paid — which is how most people end up in the trial-to-subscription flow. If all you needed was the one resume you already downloaded, you don't need to keep paying every 4 weeks.
A Resume Tool That Doesn't Bill You for Forgetting
Disclosure: Jobsolv is our product. We built its pricing specifically against the model described above:
- The free tier is real: a full ATS resume score plus 3 AI-tailored resumes per month, no credit card required.
- The $9.99 Sprint Pass is one-time — 7 days of everything, then it expires by itself. No auto-renewal exists to cancel.
- Subscriptions ($7.99/week, $24.99/month, $49.99 per 3 months) state the renewal price up front on the pricing page, cancel in one click from your account, and carry a 7-day money-back guarantee.
Comparing more options? See our MyPerfectResume alternatives guide and the actually free resume builders roundup.
Key Takeaways
- Cancel from Account Settings → Subscription → Cancel Subscription, clicking through every retention screen to explicit confirmation.
- MyPerfectResume (Bold LLC) bills $23.95–$29.95 every 4 weeks — 13 charges a year, roughly $311–$389 if forgotten.
- Save the confirmation email; no email within an hour means contact support in writing.
- Refund route: written support request → BBB complaint → card dispute, with the FTC's billing-dispute guidance as backup.
- The free tier exports plain text only — if your resume is done, the subscription has no remaining value.
FAQ
How do I stop MyPerfectResume from charging me?
Log in, go to Account Settings → Subscription, and complete the full cancellation flow until you see explicit confirmation, then save the confirmation email. If you can't log in, send a written cancellation request via their Contact Us page.
Why did MyPerfectResume charge me $23.95?
A short paid trial (usually $1.85–$2.95) auto-converted into a recurring subscription at $23.95–$29.95 every 4 weeks. This is disclosed in the checkout fine print but surprises many users — it's the single most common complaint theme on Bold LLC's BBB profile.
Does MyPerfectResume give refunds?
Yes, in documented cases — particularly when requests are made in writing and escalated through the BBB. Start with a written refund request listing specific charges, then escalate if refused.
Is MyPerfectResume owned by the same company as Zety?
Yes. Bold LLC operates MyPerfectResume, Zety, and LiveCareer. All three use the same trial-to-subscription pricing model, so the cancellation and refund process is nearly identical across them — see our Zety cancellation guide.
What's a good alternative without a subscription?
Jobsolv's free tier (ATS score + 3 tailored resumes/month, no card) covers most job seekers, and the $9.99 one-time Sprint Pass covers intensive application weeks without any auto-renewal.
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Atticus Li
Tech startup founder, AI-native growth marketer, and hiring manager. Builds lean startup marketing teams from the ground up to drive growth and revenue, has led enterprise growth marketing and analytics at scale, and ships AI products from 0 to 1 — an early adopter of new tools. Mentors high-ambition individuals building careers in marketing and analytics.