Marketing Operations Engineer

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We’re looking for a strong senior Marketing Operations Engineer to build, optimize, and maintain the systems that power our marketing execution. You’ll independently own complex automation, routing logic, and integrations, ensuring our workflows run reliably and scale effectively. This role turns architectural designs into clean, high-performing system configurations and proactively improves performance over time. It’s ideal for someone who loves building, solving technical problems, and taking full ownership of execution quality. RESPONSIBILITIES Independently configure and maintain complex lifecycle automation, routing logic, scoring models, and system integrations across the marketing technology stack. Own end-to-end technical execution of projects, from scoping and configuration through testing, deployment, and post-launch validation. Translate architectural designs and business requirements into scalable system configurations. Proactively identify and resolve workflow inefficiencies, data inconsistencies, and integration risks. Monitor and maintain system health, ensuring automation and integrations perform reliably at scale. Lead rigorous testing and change management processes for all technical updates. Implement and maintain data validation, hygiene, and operational guardrails in partnership with RevOps and Analytics. Provide technical feasibility recommendations and scope estimates during cross-functional planning. Maintain detailed system documentation, including configuration logic, dependencies, and change logs. Continuously improve system performance by identifying automation opportunities that reduce manual effort and operational fragility. QUALIFICATIONS 4+ years of experience in Marketing Operations, Revenue Operations, or Marketing Technology within a B2B environment. Proven experience independently configuring and maintaining complex automation, lifecycle workflows, and system integrations. Advanced proficiency in at least one major Marketing Automation Platform and strong working knowledge of Salesforce CRM architecture. Hands-on experience with integration logic (APIs, webhooks, iPaaS tools) and troubleshooting cross-system data flow issues. Strong understanding of marketing data structures, lifecycle stages, and routing logic. Demonstrated ability to scope, execute, test, and deploy technical solutions independently. Clear documentation and change-management practices with attention to operational detail. A systems-thinker who anticipates and quantifies downstream implications before implementing solutions Structured problem-solving approach with comfort operating in ambiguity Strong cross-functional communication skills, with the ability to clearly explain technical constraints and tradeoffs to non-technical stakeholders. Proactively explores automation and AI capabilities and applies approved solutions to improve workflow efficiency and system performance for Marketing Operations and the broader Marketing team. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $119,000 - $175,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #LI-MT1