Data Analyst, GS-0301- 13 FPL 13 (MP)
Federal Student Aid
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Compensation
Salary & market context
45% above the BLS national median
BLS national median: $74,680
Requirements
Core skills
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Perks & setup
Work setup
- On-site
- Mid level
- Posted 2d ago
Responsibilities
What you'll do
- The incumbent is responsible for serving as a Data Analyst (Customer Insights) for the Complaint Research and Resolution Analytics division.
Role snapshot
About the role
This position is located in Federal Student Aid (FSA), Office of the Ombudsman in Washington, DC. The incumbent is responsible for serving as a Data Analyst (Customer Insights) for the Complaint Research and Resolution Analytics division. The Customer Insights Analyst manages FSA's Voice of the Customer (VoC) Platform, a Software as a Service (SaaS) product.
Source text